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Professional Counselling Services for the Whole Family

Registered Clinical Counsellor DuncanPlease note that all sessions are currently conducted by telephone or online through a secure video platform with end-to-end encryption.

I am a Registered Clinical Counsellor with the B.C. Association of Clinical Counsellors, and adhere to their code of ethics and high standards of practice. I am also on Faculty at the Neufeld Institute and hold a Master’s degree in Applied Behavioral Science/Family Systems Therapy from LIOS/Bastyr University (1996). I am also a certified Parent Consultant and Course Facilitator through the Neufeld Institute, and have a private practice called Heart Matters at the Matraea Centre in Duncan.

In addition to my private practice, I have worked with family service agencies, community mental health clinics and schools.

Family Counselling

I offer personal counselling for adults and adolescents as well as couples counselling. Common issues include anxiety, grief and loss, relationship challenges, family of origin work and life transitions.

Parent Consulting

Mom and girl smilingI also offer parent consulting for parents of children from toddlerhood to adulthood. Inspired by the Neufeld approach, and based on a developmental perspective, I support parents in dealing with their children’s challenging, troubling or confusing behaviour. I help to find ways to make sense of these behaviours as well as to find practical strategies for addressing the difficulties. I aim to help parents to preserve their relationship with their children despite their struggles.

Have Questions?


Schedule a Free Phone Consultation

To book a phone consultation for parenting concerns or to book an office visit for counselling or parent consultation, please click on the above button. Please allow 48 hours for a reply.

Be sure to visit my Frequently Asked Questions page

You may also enjoy reading more about the work of Dr. Gordon Neufeld whose approach to child development and parenting serves as a foundation for my counselling practice.


What Clients are Saying

"Wise, compassionate, skilled... Heather's skilled guidance offered us new insights and practical tools to better support our growing boys."


Locations and Contact

All classes and counselling services for individuals, couples and families are based out of the beautiful Matraea Centre in Duncan, BC. Professional consulting services available to teachers and helping professionals on Vancouver Island and the Lower Mainland.

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“The secret of parenting is not in what a parent does, but in who a parent is to their child.” – Gordon Neufeld